Global Garden Shop

security2.jpg (4494 bytes) SECURITY

In Brief
We take the security of our customers' personal details very seriously and we use sophisticated protection technology to ensure that your personal details remain safe.

Security of Traditional Credit Card Purchases - Perception v. Reality
A credit card transaction on a well run e-commerce site is actually more secure than many traditional credit card transactions. Think about the following. When you give your card to an assistant in a shop or a waiter in a restaurant ( who often takes it out of sight ) they could make a note of the details or keep one copy of the docket with the details on it. If you fax an order with your credit card details do you know if the receiving fax is in a secure area? If you are ordering by phone is someone listening in?
Despite these potential problems with the security of traditional transactions people are not concerned because they have been doing business this way for a long time. E-commerce, on the other hand, is new and the perception is that the net is more insecure.

lock_icon.gif (935 bytes)Security and privacy of Credit Card purchases in Global Garden's Shop
This is best demonstrated by following the path an order takes.

1. When you enter your information into the Global Garden order form.
You will be given the opportunity to securely transmit your payment information to the internet server containing our "shopping cart" technology. This secure transmission is achieved by the use of a Secure Sockets Layer ( SSL ) connection. Using SSL ensures that the information is transmitted only to our shopping cart server.
How do you know that you have a secure connection? You can tell when you
are making a secure web transaction by looking at the web address appearing in your browser.The address starts with https:// instead of the usual http://. Another indication is the solid key or closed padlock icon which appears in the lower corner of your browser. In the Global Garden online shop this will appear when you get to the screen for entering your credit card details. SSL is supported by Version 3 and above of both Netscape & Microsoft browsers.

2. Transmission of your order from the secure shopping cart server to Global Garden.
This is achieved by using encryption so that it also cannot be read as it travels across the net. The "key" to this encrypted message is held only by Global Garden.

3. Privacy protection
Global Garden has been in operation on the net for some time and guards the long term interests of itself and Global Garden readers. Global Garden has never nor will ever disclose to a third party any personal details of its readers obtained via orders placed on the Global Garden shop. Click here to view our privacy policy.

If you have any concerns not addressed above 
please email us at shop@global-garden.com.au

C. Global Garden 2000-2003  http://www.global-garden.com.au

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